MOUNT LAUREL, NJ – March 9, 2021 – Association Headquarters, Inc. (AH), a leading association management firm located in Mount Laurel, NJ and Alexandria, VA, is proud to announce the appointment of Senior Director of Client Services Beth Mauro to the Seton Hall University Customer Experience Advisory Board for their Customer Experience Certificate Program offered through the Seton Hall University Stillman School of Business.
Membership on the board is by invitation only and is based upon members’ personal and professional accomplishments. Mauro is currently completing the certificate program and was asked to join the advisory board due to her professional experience managing AH’s client experiences during her time with the company. The board’s membership comprises a diverse, innovated, and extremely well-connected network of top-flight executives. The program is designed by industry experts and thought leaders for professionals seeking advanced skills in customer experience.
“I am honored to be invited to serve on an advisory board that contributes to customer experience education at Seton Hall University,” Mauro said. “I look forward to getting around the table with CX leaders who share my passion for earning customer loyalty.”
AH President and CEO, Bob Waller Jr., CAE, is thrilled for Mauro and the expertise she will bring to the advisory board and the program.
“Beth has done tremendous work for AH’s clients and will bring that talent to the advisory board and the Customer Experience Certificate Program,” Waller said. “Customer experience is a vital aspect of what AH provides to our clients on an ongoing basis, and Beth’s leadership has been key in ensuring that our teams deliver on our promise of outstanding customer service every day.”
About Association Headquarters
Association Headquarters (AH) is a best-in-class professional services firm dedicated to enabling nonprofit organizations to fulfill their missions, create value, and advance their causes, industries, and professions. AH understands association trends and best practices and has professionals experienced in management, meetings, marketing,
non-dues revenue growth, technology, recruiting, finances, and more. The Mount Laurel, NJ – based company maintains AMC Institute Charter Accreditation status. The AMC Institute Accreditation program is based on an ANSI Standard. As named by the Customer Service Institute of America (CSIA), AH is a Platinum Certified Customer Service Organization. For more information, visitwww.associationheadquarters.com, connect with AH on Facebook, on LinkedIn and follow us on Twitter.
